2.500 từ và cụm từ · 21 chủ đề
an ongoing business relationship managed for a particular client
客户账户；客户业务
an employee responsible for a client's business and service needs
客户经理
to give a client professional information or recommendations
建议；提供专业意见
a claim that someone acted wrongly which has not yet been proven
指控
to express regret for causing a customer a problem
道歉
a statement expressing regret for a mistake or inconvenience
道歉
to cause customers to become interested in a product or business
吸引
an order that cannot be filled until an unavailable product returns to stock
延期交付订单
a mistake in the amount or details charged to a customer
账单错误
a concise set of instructions describing what a client wants from a project
客户项目说明
an order for a large quantity of the same or related products
大批量订单
the loss of customers or subscribers over a period of time
客户流失
a person or organization receiving professional services from a business
客户；委托人
the continuing professional connection between a business and its client
客户关系
the customers who regularly use a particular professional business or establishment
客户群体
to complete a sales discussion by obtaining the customer's agreement to buy
促成交易
to seek or exchange information with someone before making a decision
咨询；商议
a specialist paid to give professional advice to a client
顾问
a person designated to communicate on behalf of a client or organization
联系人
the percentage of prospects who complete a desired purchase or action
转化率
a step taken to fix a problem and prevent it from happening again
纠正措施
the parts, problems, or costs protected by a warranty or service plan
保修范围
a person or organization that buys goods or services
顾客；客户
the group of customers who regularly buy from a business
客户群
the products, services, or solutions that customers require from a business
客户需求
a summary of a customer's characteristics, preferences, and purchasing behavior
客户档案
physical harm that reduces a product's value or usefulness
损坏
meeting the stated requirements to receive a refund or benefit
符合退款条件的
to refer a serious complaint to someone with greater authority
升级处理
to perform better than a customer anticipated
超出期望
Bán hàng, dịch vụ khách hàng và quan hệ khách hàng / Complaints
指控
Định nghĩa tiếng Anh
a claim that someone acted wrongly which has not yet been proven
Trả lời một câu hỏi có từ này trong Đấu thường, Xếp hạng hoặc Luyện solo để mở khóa toàn bộ mục từ.