modify
v.L1 Cốt lõiB1
修改
Định nghĩa tiếng Anh to change the details of an order before it is completed
Trả lời để mở khóa
Trả lời một câu hỏi có từ này trong Đấu thường, Xếp hạng hoặc Luyện solo để mở khóa toàn bộ mục từ.
Từ vựng TOEIC
2.500 từ và cụm từ · 21 chủ đề
Từ vựng (110)
exchange
n. · B1 · L1a transaction in which a customer replaces one purchased item with another
换货
expectation
n. · B1 · L1a standard or result that a customer believes will be achieved
期望
expedite
v. · B2 · L2to make an order or delivery happen more quickly
加快处理
extended warranty
n. · B2 · L2additional product protection that continues beyond the standard warranty period
延长保修
fault
n. · B1 · L1a problem in a product that prevents correct operation
故障；缺陷
feedback
n. · B1 · L1comments from customers about their experience with a product or service
反馈意见
follow-up service
n. · B2 · L2additional assistance provided after a sale, installation, or repair
后续服务
fulfill
v. · B2 · L2to supply everything requested in a customer's order
履行；完成订单
full refund
n. · B2 · L2repayment of all the money a customer paid
全额退款
inquiry
n. · B1 · L1a question or request for information from a customer
咨询
install
v. · B1 · L1to put equipment or software into position and make it ready for use
安装
investigate
v. · B2 · L2to examine a complaint carefully in order to discover what happened
调查
issue a refund
v. · B2 · L2to authorize and send money back to a customer
发放退款
item
n. · B1 · L1one product or service listed separately in an order
商品；项目
key account
n. · B2 · L2a client whose business is especially important to a company
重点客户
late delivery
n. · B2 · L2a shipment that arrives after the promised date or time
延迟送货
lead
n. · B1 · L1information about a person or organization that may buy something
销售线索
liaise
v. · C1 · L3to communicate between people or groups so that they can work together
联络协调
loyalty
n. · B1 · L1continued preference for a company, brand, or service
客户忠诚度
manage an account
v. · B2 · L2to oversee an ongoing commercial relationship with a client
管理客户业务
meet expectations
v. · B2 · L2to perform at the standard a customer anticipated
达到期望
missing item
n. · B2 · L2a product listed in an order but absent from the delivered package
缺失商品
modify
v. · B1 · L1to change the details of an order before it is completed
修改
money-back guarantee
n. · B2 · L2a promise to return the purchase price if the customer is not satisfied
退款保证
negotiate
v. · B2 · L2to discuss terms with another party in order to reach an agreement
谈判；协商
net promoter score
n. · C1 · L3a metric based on how likely customers are to recommend a business
净推荐值
nonrefundable
adj. · B2 · L2not eligible to be returned for repayment
不可退款的
onboard a client
v. · B2 · L2to guide a new client through the steps required to begin receiving a service
接入新客户
order
n. · B1 · L1a customer's request to buy specified products or services
订单
order number
n. · B2 · L2a unique identifier assigned to a customer's order
订单编号