Ultraland Terms of Use

Ultraland provides interactive language learning experiences, including practice modes, game-based learning, battles, rankings, AI-powered scoring, learning records, performance analysis, and subscription-based features.

Ultraland is designed to support language learning and practice. We do not guarantee that use of the Service will result in any specific language improvement, academic result, test score, employment outcome, immigration result, or professional achievement.

You must be at least 13 years old, or the minimum age required to use an online service without parental consent in your country or jurisdiction, whichever is greater, to use the Service.

If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian. By using the Service, you represent that you meet these eligibility requirements.

The Service is not intended for children under 13. If we become aware that we have collected personal information from a child under 13 without legally required consent, we may delete that information and terminate the related account.

You may need to create an account to access certain features.

You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You may not share, sell, transfer, or allow others to use your account without our permission.

We are not responsible for losses caused by unauthorized use of your account unless required by law. You must notify us immediately at hello@ultraland.app if you believe your account has been compromised.

Subject to your compliance with these Terms, Ultraland grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial learning purposes.

We reserve all rights not expressly granted to you.

You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, extract, reproduce, or create derivative works from any part of the Service unless we give you written permission.

You agree not to use the Service in any way that:

1. violates any applicable law, regulation, or third-party right;
2. infringes or misuses intellectual property, privacy, publicity, or other rights;
3. is fraudulent, deceptive, abusive, harassing, threatening, hateful, discriminatory, sexually explicit, harmful, or otherwise objectionable;
4. disrupts, damages, overburdens, or interferes with the Service;
5. bypasses, disables, or circumvents security, rate limits, payment systems, access controls, or usage restrictions;
6. uses bots, scripts, automation, scraping, crawling, or data extraction without our written permission;
7. attempts to reverse engineer, decompile, discover, or extract source code, models, algorithms, systems, prompts, datasets, or underlying components of the Service;
8. manipulates rankings, scores, battles, rewards, subscriptions, referrals, or other platform mechanics;
9. cheats, exploits bugs, uses unauthorized tools, or creates unfair advantages;
10. impersonates another person or misrepresents your identity or affiliation;
11. uploads malware, viruses, harmful code, or disruptive content;
12. uses Ultraland to develop, train, benchmark, or improve a competing product or service without our written consent; or
13. uses AI feedback, scores, or outputs as the sole basis for making important decisions about any person.

We may investigate and take action against violations, including removing content, restricting features, suspending accounts, terminating accounts, or pursuing legal remedies.

You may submit text, answers, prompts, messages, practice responses, gameplay inputs, feedback, profile information, or other materials through the Service (“User Content”).

You retain ownership of your User Content, subject to the license you grant us below.

By submitting User Content, you grant Ultraland and its affiliates a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, process, analyze, display, modify, adapt, distribute, and use your User Content as necessary to:

1. provide, operate, maintain, and improve the Service;
2. generate AI scoring, feedback, learning analysis, rankings, and game results;
3. personalize your experience;
4. enforce these Terms and our policies;
5. detect fraud, abuse, security issues, and technical problems;
6. comply with applicable law; and
7. develop new features, products, and services.

You represent and warrant that you have all rights, licenses, and permissions necessary to submit your User Content and grant the license above.

You are solely responsible for your User Content and any consequences of submitting, sharing, exporting, or relying on it. Our Privacy Policy describes how your User Content is processed, including by our third-party AI providers.

Ultraland may use artificial intelligence and automated systems to provide language scoring, grammar feedback, fluency analysis, translations, suggestions, explanations, rankings, performance summaries, or other outputs.

You acknowledge and agree that your User Content, including your inputs and the AI outputs generated from them, may be used to operate, improve, develop, and train Ultraland’s and our service providers’ AI features and models, as described in our Privacy Policy.

You understand and agree that AI-generated results may be inaccurate, incomplete, delayed, biased, offensive, or unsuitable for your intended use.

AI feedback, scores, rankings, analyses, and suggestions are provided for educational and entertainment purposes only. They are not professional, academic, immigration, legal, medical, psychological, employment, or other expert advice.

You are responsible for independently reviewing and verifying any AI-generated feedback before relying on it.

Ultraland does not guarantee the accuracy, reliability, availability, uniqueness, fairness, or usefulness of any AI output, score, ranking, analysis, or recommendation.

Certain features may allow you to save, review, or export learning records, battle records, mistakes, scores, analyses, or other materials.

You are responsible for how you use, store, share, publish, or rely on exported records.

We do not guarantee that exported records will always be complete, error-free, permanently available, or compatible with all devices, platforms, or formats.

We may modify, limit, suspend, or discontinue export features at any time, subject to applicable law.

Ultraland may include battles, rankings, leaderboards, scoring systems, rewards, practice results, or other game-based features.

These features are provided for learning, motivation, and entertainment. They may not reflect your actual language ability, academic level, professional skill, or real-world communication ability.

We may adjust, reset, remove, recalculate, or modify scores, rankings, results, rewards, or records if we believe there has been fraud, abuse, error, cheating, technical failure, system manipulation, or violation of these Terms.

Our decisions regarding rankings, scoring integrity, account restrictions, feature access, and game fairness are final to the fullest extent permitted by law.

Ultraland may offer paid features, including monthly or annual Pro subscriptions.

By purchasing a subscription, you agree to pay all applicable fees, taxes, and charges shown at checkout.

Unless otherwise stated at checkout, subscriptions automatically renew until canceled. Monthly subscriptions renew monthly. Annual subscriptions renew annually.

You authorize us and our third-party payment processors (such as Stripe) to charge your selected payment method on a recurring basis until you cancel.

Annual plans may offer a lower average monthly price than monthly plans. Monthly and annual Pro plans may include the same core Pro features unless we state otherwise.

We may change prices, plan names, features, or billing terms from time to time. Where required by law, we will provide advance notice before changes apply to your subscription.

If payment fails, we may downgrade, suspend, restrict, or terminate your access to paid features.

You may cancel your subscription through your account settings, the platform where you purchased the subscription, or another cancellation method we provide.

Cancellation prevents future renewal charges but does not automatically refund past payments.

Except where required by law, all fees are non-refundable, including for partially used subscription periods, unused features, unused exports, inactive accounts, mistaken purchases, or dissatisfaction with AI-generated results.

If you believe you were charged in error, contact us at hello@ultraland.app.

We reserve the right to issue refunds, credits, or other accommodations at our sole discretion. Any refund or credit we provide in one situation does not require us to provide the same or similar refund in another situation.

We may offer free trials, discounts, credits, or promotional offers.

Unless otherwise stated, promotional offers are limited to one per user and may be modified, suspended, or withdrawn at any time.

If a free trial converts into a paid subscription, we will disclose the applicable terms at checkout. You must cancel before the end of the trial period to avoid charges.

The Service may rely on or integrate with third-party services, including payment processors, hosting providers, analytics providers, AI providers, login providers, app stores, communication tools, or other platforms.

Third-party services are governed by their own terms and privacy policies.

Ultraland is not responsible for third-party services, third-party content, third-party outputs, downtime, errors, data practices, fees, or actions.

Your use of third-party services is at your own risk.

The Service, including Ultraland’s name, logo, design, software, code, interface, graphics, visual elements, game mechanics, prompts, systems, databases, features, rankings, scoring methods, and content, is owned by Ultraland, its affiliates, or its licensors.

These Terms do not transfer any ownership rights to you.

You may not use Ultraland’s trademarks, logos, branding, screenshots, designs, or other protected materials without our written permission, except as allowed by applicable law.

We welcome coverage of Ultraland by reviewers, educators, journalists, streamers, and other content creators. Notwithstanding Sections 4 and 14, you may use Ultraland’s name, screenshots, and gameplay recordings in reviews, tutorials, news coverage, livestreams, videos, blog posts, and social media posts, including monetized ones, provided that you do not:

1. imply that Ultraland sponsors, endorses, or is affiliated or partnered with you, unless we have separately agreed in writing;
2. alter, distort, or misrepresent our logos, branding, or the Service;
3. use our materials in a misleading, unlawful, defamatory, or disparaging way; or
4. use our trademarks, logos, or branding on merchandise or other commercial products.

This permission is a limited, revocable license that does not transfer any ownership of our intellectual property, and we may modify or revoke it at any time.

If you submit ideas, suggestions, comments, bug reports, feature requests, or other feedback, you agree that Ultraland may use, modify, commercialize, and exploit that feedback without restriction, attribution, or compensation to you.

You waive any rights you may have in such feedback to the fullest extent permitted by law.

If you believe content on Ultraland infringes your copyright or other intellectual property rights, please contact our designated agent at:

Your notice should include:

1. your name and contact information;
2. identification of the copyrighted work or protected material;
3. identification of the allegedly infringing material and its location;
4. a statement that you have a good-faith belief the use is unauthorized;
5. a statement that the information in your notice is accurate; and
6. your physical or electronic signature.

We may remove content and terminate accounts of repeat infringers where appropriate.

We may update, modify, suspend, limit, replace, or discontinue any part of the Service at any time, with or without notice, subject to applicable law.

We do not guarantee that the Service will always be available, uninterrupted, secure, accurate, fast, error-free, or compatible with your device or browser.

We may impose usage limits, storage limits, rate limits, export limits, feature limits, or other restrictions at our discretion.

You may stop using the Service at any time.

We may suspend, restrict, or terminate your account or access to the Service if we believe that:

1. you violated these Terms or any applicable policy;
2. your use creates risk or potential harm to Ultraland, users, third parties, or the public;
3. you failed to pay fees owed;
4. your account is inactive;
5. we are required to do so by law; or
6. continuing to provide the Service is no longer commercially, technically, legally, or operationally reasonable.

Upon termination, your right to use the Service ends immediately.

We may delete or retain account data and User Content in accordance with our Privacy Policy, internal retention practices, and applicable law.

Sections that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and general terms.

To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis.

Ultraland and its owners, members, managers, officers, directors, employees, contractors, agents, affiliates, partners, licensors, service providers, successors, and assigns disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, availability, security, and uninterrupted operation.

We do not warrant that:

1. the Service will meet your needs or expectations;
2. the Service will improve your language ability;
3. AI feedback, scores, rankings, or analyses will be accurate or reliable;
4. your learning records will always be available, complete, or preserved;
5. errors, bugs, or defects will be corrected; or
6. the Service will be free from harmful code or security issues.

You use the Service at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

For the purposes of these Terms, the “Covered Parties” are Ultraland and its owners, members, managers, officers, directors, employees, contractors, agents, affiliates, partners, licensors, service providers, successors, and assigns.

To the fullest extent permitted by applicable law, the Covered Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, learning records, or anticipated savings, or for any service interruption, device failure, inaccurate AI output, or ranking error, arising out of or relating to these Terms or the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, and whether or not the Covered Parties have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the total aggregate liability of the Covered Parties for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid to Ultraland for the Service in the twelve (12) months immediately before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

You acknowledge that Ultraland is provided as a digital language learning and entertainment service, and that your use of the Service is at your own discretion and risk.

To the fullest extent permitted by law, you release the Covered Parties from any claims, demands, damages, losses, liabilities, rights, and causes of action arising out of or related to:

1. your use of or inability to use the Service;
2. User Content;
3. AI outputs, scores, rankings, or analyses;
4. disputes with other users;
5. third-party services; and
6. account suspension, termination, data loss, subscription cancellation, payment failure, or refund disputes.

If you are a California resident, you waive California Civil Code Section 1542, which states:

“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Covered Parties from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

1. your access to or use of the Service;
2. your User Content;
3. your violation of these Terms;
4. your violation of applicable law;
5. your violation of any third-party rights;
6. your misuse of AI outputs, scores, rankings, analyses, or exported records; and
7. your fraud, misconduct, negligence, or unauthorized activity.

We reserve the right to control the defense of any matter subject to indemnification, and you agree to cooperate with our defense.

Please read this section carefully. It affects your legal rights. You and Ultraland agree to resolve disputes through final and binding arbitration, except as stated below.

23.1 Informal Resolution First

Before filing a claim, you agree to first contact us at hello@ultraland.app and describe your dispute. The parties agree to attempt to resolve the dispute informally for at least 60 days before starting arbitration or court proceedings.

23.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your account, your subscription, payments, User Content, AI outputs, or your relationship with Ultraland will be resolved by binding arbitration, rather than in court, except for the exceptions below. The arbitration will be administered by National Arbitration and Mediation (“NAM”) under its applicable rules or, if NAM is unavailable, by another mutually agreed arbitration provider. The Federal Arbitration Act governs this arbitration agreement.

23.3 Exceptions

Either party may bring the following claims in court:

1. individual claims in small claims court, if eligible;
2. claims seeking injunctive or equitable relief for unauthorized use, abuse, security threats, intellectual property infringement, or misuse of the Service; and
3. claims that cannot legally be required to be arbitrated.

23.4 Class Action Waiver

You and Ultraland agree that disputes must be brought only on an individual basis. You may not bring a claim as a plaintiff or class member in any class action, collective action, consolidated action, private attorney general action, or representative proceeding. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual claim.

23.5 Jury Trial Waiver

To the fullest extent permitted by law, you and Ultraland knowingly and voluntarily waive the right to a trial by jury.

23.6 Arbitration Fees and Location

Unless otherwise required by law or the administering provider’s rules, each party will be responsible for its own attorneys’ fees and costs. Arbitration may be conducted by video conference, telephone, written submissions, or another remote method, unless the arbitrator requires otherwise.

23.7 Opt-Out

You may opt out of this arbitration agreement by sending written notice to hello@ultraland.app within 30 days after you first accept these Terms. Your opt-out notice must include your name, account email, and a clear statement that you want to opt out of arbitration. Opting out of arbitration does not affect any other part of these Terms.

23.8 Where This Section Does Not Apply

If you are a consumer in a jurisdiction where pre-dispute arbitration agreements, class-action waivers, or jury-trial waivers are not enforceable (for example, certain consumers in the European Union, the United Kingdom, or other jurisdictions), then those provisions do not apply to you to the extent prohibited by applicable law, and any dispute will instead be resolved by the courts identified in Section 24 or by the courts of your place of residence where required by law.

These Terms are governed by the laws of the State of California, without regard to conflict of law principles, except that the Federal Arbitration Act governs the arbitration agreement.

Except for disputes subject to arbitration, the parties agree that any legal action relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Sacramento County, California. You consent to the personal jurisdiction and venue of those courts. This provision does not deprive you of any protection of the mandatory consumer-protection laws of your place of residence where applicable law so requires.

You are responsible for complying with all laws applicable to your use of the Service.

You may not use, export, re-export, or transfer the Service in violation of U.S. export control laws, sanctions laws, or other applicable trade restrictions.

You may not use the Service if you are located in, under the control of, or a resident of a country or region subject to applicable embargoes or sanctions, or if you are on a restricted-party list.

We may update these Terms from time to time.

If changes are material, we may provide notice by email, in-product notice, website notice, or another reasonable method.

Unless otherwise stated, updated Terms take effect when posted. Your continued use of the Service after updated Terms become effective means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

You may not assign or transfer these Terms or your rights under them without our written consent.

We may assign or transfer these Terms, in whole or in part, without restriction, including to an affiliate, subsidiary, successor, acquirer, or business partner.

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

Any waiver must be in writing and signed by an authorized representative of Ultraland.

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

These Terms, together with our Privacy Policy and any additional terms or policies we reference within the Service, form the entire agreement between you and Ultraland regarding the Service and supersede any prior agreements on that subject.

If you have questions about these Terms, please contact us: