多益詞彙

the activity or total business of selling products and services

銷售；銷售額

a prediction of how much a company expects to sell in a future period

銷售預測

a person whose job is to sell products or services

銷售人員；業務人員

the degree to which customers are pleased with a product or service

滿意度

a numerical result summarizing customer survey responses

滿意度分數

to provide a product or service in exchange for payment

銷售；販售

to provide goods, assistance, or service to customers

為……服務

a location where a company inspects, repairs, or supports its products

服務中心

the overall standard of assistance a business provides to customers

服務品質

the total cost of order items before tax, shipping, or other charges

小計

specialist assistance provided for problems with equipment or software

技術支援

a trained worker who installs, tests, or repairs technical equipment

技術人員

a geographic area assigned to a salesperson or sales team

業務區域；銷售區域

a public statement in which a customer describes a positive experience

客戶推薦評語；客戶見證

to identify the cause of a technical problem and try to solve it

排查故障；進行故障排除

protected by a warranty that is still valid

仍在保固期內

not yet settled or corrected despite earlier attempts

尚未解決的

a document or code that can be used instead of money for a future purchase

抵用券；代金券

a written promise to repair or replace a product within a stated period

保固