日常英文詞彙

Impolite in words or behavior

無禮的；沒禮貌的

Say words or communicate a thought

說；說出

Say the person requested is not there

她現在不在。

Apologize before interrupting a speaker

抱歉，打斷一下。

Apologize for making someone wait

抱歉，讓你久等了。

Apologize after mistaking one person for another

對不起，我認錯人了。

Speak with another person

說話；與某人交談

Confirm that the caller has reached you

我就是；請說。（確認自己就是來電者要找的人）

A person you do not know

陌生人

Receive a caller’s message for someone else

代接留言；記下口信

Speak with someone

說話；交談

Tell someone information

告訴

Tell someone you are grateful

感謝；謝謝

Thank someone for their call

謝謝你打電話來。

Thank someone for including you in an event

謝謝你邀請我。

Thank someone for telling you useful information

謝謝你告訴我。／謝謝你通知我。

Explain that another call is using the phone connection

電話忙線中。

Tell someone a message is waiting

有人留話給你。

Give your name on the phone

我是……。（通話時自報姓名）

Something people talk about

話題；主題

A recorded telephone message

語音留言

Ask someone to explain their intended meaning

你的意思是什麼？

Ask someone to return to what they were saying

你剛才說到哪裡了？

Ask the caller for their name

請問您是哪位？（接電話時）

Tell a caller they called the wrong number

您打錯電話了。