托业词汇

to copy a file or program from a remote system to a local device

下载

the conversion of data into a protected form that unauthorized users cannot read

加密；加密技术

an on-screen notice stating that a computer problem has occurred

错误信息；报错提示

to send a support request to a higher level of expertise or authority

升级处理工单；将工单转交上级支持

to send data from a program into an external file or another system

导出数据

a security system that filters network traffic entering or leaving a system

防火墙

to stop responding to commands without closing

卡住；无响应

a computer component that stores files and programs for long-term use

硬盘

a service point that answers users’ technical questions and reports problems

技术服务台；帮助台

the main page of a website from which other pages can be reached

网站主页；首页

clickable text or an image that opens another digital location

超链接

to bring data from an external source into a program or system

导入数据

the global system that connects computer networks and online services

互联网；因特网

the ability or permission to connect to and use the internet

互联网接入；上网权限

an employee with expertise in computer systems and information technology

信息技术专员；IT 专员

to enter a live online conversation with video

加入视频通话

a portable computer with a built-in screen and keyboard

笔记本电脑

to enter an online account by providing identifying information

登录

to end an authenticated session in an online account or system

退出登录；注销

software created to damage systems, steal information, or misuse devices

恶意软件

a device that captures a voice or other sound for digital communication

麦克风；话筒

a handheld device used to move a pointer and select items on a computer

鼠标

to temporarily stop audio from being heard by other participants

静音；关闭声音

a group of connected computers and devices that can share information

计算机网络；网络

a period when a computer network is unavailable

网络中断；网络故障时段

the core software that manages a computer and allows programs to run

操作系统

a secret sequence of characters used to enter an account or system

密码；口令

an external device connected to a computer to add a function

计算机外设；外围设备

a fraudulent online attempt to obtain passwords or other sensitive information

网络钓鱼；钓鱼诈骗