คำศัพท์ TOEIC

to agree to receive, use, or be bound by an offer or set of terms

接受

to formally confirm that you received or understood something

确认知悉

the details of where a person or organization receives mail

邮寄地址

the person or organization named as the receiver of a letter or package

收信人

accepted by all relevant people after discussion

商定的

to make information known publicly or officially

宣布

a public or official statement that gives people new information

公告

to officially accept a request, plan, or proposed action

批准

in the way that people previously discussed and accepted

按照约定

to seek information or request that someone do something

询问；请求

help provided to complete a task or solve a problem

帮助

at a time that is suitable for the person being addressed

在你方便时

loud and clear enough to be heard

听得见的

an email response generated automatically when a message arrives

自动回复

a very formal expression used to ask someone politely to do something

劳驾

creating an obligation that the parties must legally or formally follow

有约束力的

an email copy whose recipient is hidden from the other recipients

密送

to return an email automatically because it cannot be delivered

退信

to formally make someone aware of important information

提请你注意

a brief official report containing current news or information

公告简报

a conversation in which people speak to each other by telephone

电话

a person who makes a telephone call

来电者

an email copy sent visibly to an additional recipient

抄送

to distribute information or a document among a group of people

传阅

to say that you are dissatisfied with something

抱怨；投诉

a statement that expresses dissatisfaction with a product, service, or situation

投诉

expressing necessary information clearly in only a few words

简明的

a telephone conversation involving people in several locations

电话会议

to state or show that information or an arrangement is definite and correct

确认