คำศัพท์ TOEIC

to state that a message, document, payment, or shipment has arrived

确认收到

a message or statement showing that an arrangement or fact is definite

确认通知

to exchange letters or formal messages with another person or organization

通信

to disconnect a telephone conversation unexpectedly

使电话中断

having a fault that prevents correct or safe operation

有缺陷的

to enter a telephone number in order to make a call

拨号

an official instruction issued by a person or organization with authority

正式指令

not pleased because a product, service, or result failed to meet expectations

不满意的

a list of people designated to receive the same internal document

分发名单

starting now, without any waiting period

立即生效

a written message sent electronically between people or organizations

电子邮件

an additional number used to reach a person within a telephone system

分机号码

a helpful action that someone asks another person to perform

帮忙

to formally submit a statement of dissatisfaction to an organization

正式提出投诉

the last verification needed before an arrangement becomes definite

最终确认

planned to happen or become available soon

即将到来的

to give someone official authorization to do or access something

给予许可

a title printed at the top of a document or section

标题

to wait without ending a telephone call

在线等候

in a way that follows a rule, agreement, or stated requirement

按照

the electronic folder where received messages are displayed and stored

收件箱

trouble or difficulty caused by a service problem or change

不便

a written message intended only for people within an organization

内部备忘录

a problem or concern that requires attention or action

问题

to give or record information for someone who is unavailable

留言

a written message sent to a person or organization

信函

a formal letter written to request information about a product, service, or opportunity

询问信

a letter describing why a person is suitable for a position or opportunity

推荐信

a telephone connection used for a call

电话线路