TOEIC語彙

the activity or total business of selling products and services

販売；売上高

a prediction of how much a company expects to sell in a future period

売上予測

a planned amount of sales that a person or business aims to achieve

販売目標；売上目標

a person whose job is to sell products or services

販売員；営業担当者

the degree to which customers are pleased with a product or service

満足度

a numerical result summarizing customer survey responses

顧客調査の得点；満足度スコア

to provide a product or service in exchange for payment

売る；販売する

to provide goods, assistance, or service to customers

サービスを提供する；接客する

a location where a company inspects, repairs, or supports its products

サービスセンター；修理窓口

the overall standard of assistance a business provides to customers

サービスの質

the total cost of order items before tax, shipping, or other charges

小計

specialist assistance provided for problems with equipment or software

技術サポート

a trained worker who installs, tests, or repairs technical equipment

技術者；設置・点検・修理の担当者

a public statement in which a customer describes a positive experience

顧客の推薦コメント；好意的な体験談

to identify the cause of a technical problem and try to solve it

故障の原因を調べて対処する

protected by a warranty that is still valid

保証期間内である

not yet settled or corrected despite earlier attempts

未解決の

a document or code that can be used instead of money for a future purchase

金券；次回の支払いに使える引換券

a written promise to repair or replace a product within a stated period

製品保証；修理や交換の保証