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information showing the current stage of an order
订单状态
repayment of only part of the money a customer paid
部分退款
a customer who regularly uses a restaurant, hotel, theater, or similar establishment
常客；顾客
not yet completed because a decision or action is still awaited
待处理的
a short persuasive presentation intended to sell an idea or product
销售推介
to submit a request to buy products or services
下订单
words expressing strong approval of a service or employee
赞扬
to complete the administrative steps needed to prepare a customer's order
处理订单
a person or organization that may become a customer
潜在客户
a record of products or services that a customer bought previously
购买记录
to assess whether a possible customer has the need, authority, and resources to buy
评估销售线索
the amount or number of something included in an order
数量
a required amount that a salesperson or team is expected to sell
销售定额
to give a score showing the quality of a product or service
评分
a score showing how positively a customer evaluates something
评分
to suggest a product or service because you believe it is good
推荐
money returned to a customer after a purchase is canceled or unsatisfactory
退款
to return money that a customer paid
退还款项
to repay someone for an expense they had to pay
报销；偿还
work done to restore a damaged or faulty product to working condition
维修
to restore damaged or faulty equipment to working condition
维修
a customer who purchases from the same business more than once
回头客
to provide a new product instead of one that is faulty or damaged
更换
a new item provided instead of one that is damaged or unsuitable
替换品
to notify a company that a product or service is not working correctly
报告问题
to ask a seller or provider to return money paid
申请退款
a charge deducted from a refund for handling a returned product
退货手续费
to keep customers so that they continue using a business
留住
a product that a customer sends back to the seller
退货
a customer's written opinion about a product, service, or business
评价