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Impolite in words or behavior
无礼的；没礼貌的
Say words or communicate a thought
说；说出
Shake hands when meeting or saying goodbye
握手
Say the person requested is not there
她现在不在。
Apologize before interrupting a speaker
抱歉，打断一下。
Apologize for making someone wait
抱歉，让你久等了。
Apologize after mistaking one person for another
对不起，我认错人了。
Speak with another person
说话；与（某人）交谈
Confirm that the caller has reached you
我就是。／请讲。（确认电话找的是自己）
A person you do not know
陌生人
Receive a caller’s message for someone else
替人接收留言；记下口信
Speak with someone
说话；交谈
Tell someone information
告诉
Tell someone you are grateful
感谢；谢谢
Thank someone for their call
谢谢你打电话来。
Thank someone for including you in an event
谢谢你邀请我。
Thank someone for telling you useful information
谢谢你告诉我。／谢谢你通知我。
Explain that another call is using the phone connection
电话占线。
Tell someone a message is waiting
有人给你留了消息／口信。
Give your name on the phone
我是……。（电话中自报姓名）
Something people talk about
话题；主题
A recorded telephone message
语音留言
Ask someone to explain their intended meaning
你是什么意思？
Ask someone to return to what they were saying
你刚才说到哪儿了？
Ask the caller for their name
请问您是哪位？（接电话时）
Tell a caller they called the wrong number
您打错电话了。
Comunicazione e interazioni sociali / Messages
Receive a caller’s message for someone else
替人接收留言；记下口信
Definizione in inglese
To listen to a caller’s information and usually write it down for another person.
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