support ticket
n.L1 أساسيB1
支持工单；技术服务请求
التعريف بالإنجليزية a recorded request for technical assistance that can be tracked
أجب لفتح التفاصيل
أجب عن سؤال يتضمن هذه الكلمة في معركة ودية أو الوضع المصنَّف أو التدريب الفردي لفتح المدخل كاملًا.
مفردات TOEIC
2,500 كلمة وعبارة · 21 موضوعًا
المفردات (100)
portal
n. · B2 · L2a website that provides access to services and account information
门户网站；在线服务入口
processing power
n. · C1 · L3the capacity of a computer to perform operations quickly
处理能力；运算能力
processor
n. · C1 · L3the computer component that executes instructions and performs calculations
处理器
program
n. · B1 · L1a set of computer instructions designed to perform a particular task
程序；计算机程序
recover
v. · B2 · L3to restore digital data that was lost, deleted, or inaccessible
恢复；找回数据
remote assistance
n. · B2 · L3technical help provided from another location through a network connection
远程协助；远程技术支持
resolve an issue
v. · B2 · L2to successfully solve a technical problem
解决问题
restart
v. · A2 · L1to stop and then start a device or program again
重新启动
router
n. · B2 · L2a device that directs data between a local network and other networks
路由器
save
v. · A2 · L1to store digital work so that it can be used later
保存；存储
screen sharing
n. · B2 · L3a feature that broadcasts one user’s computer display to other participants
屏幕共享功能
search engine
n. · B2 · L2an online service that finds web content based on words entered by a user
搜索引擎
server
n. · B2 · L2a computer or program that provides data or services to other computers
服务器
settings
n. · B2 · L2adjustable options that control how a program or device behaves
设置；配置选项
share a screen
v. · B2 · L2to show a computer display to remote participants
共享屏幕
sign up
v. · B2 · L2to register in order to use an online service
注册；登记使用服务
signal
n. · B2 · L3an electronic transmission that carries a wireless network connection
信号；无线信号
software
n. · A2 · L1programs and instructions used by a computer to perform tasks
软件
software license
n. · B2 · L2formal authorization allowing a person or organization to use software
软件许可证；软件授权
speaker
n. · B2 · L2a device that outputs sound from a computer or communication system
扬声器；音箱
spreadsheet
n. · B1 · L1an electronic grid used to organize data and perform calculations
电子表格
stream
v. · B2 · L3to play online audio or video while its data is being transmitted
流式播放；在线播放
support ticket
n. · B1 · L1a recorded request for technical assistance that can be tracked
支持工单；技术服务请求
touchscreen
n. · B2 · L2a display that lets users control a device by touching its surface
触摸屏
turn on
v. · B2 · L2to activate an electronic device or one of its functions
打开；开启
unauthorized access
n. · B2 · L2use of a system or information without the required permission
未授权访问；非法访问
upgrade
v. · B2 · L2to replace software or a system with a newer or more capable version
升级；更新到更高版本
upload
v. · B1 · L1to transfer a file from a local device to a remote service
上传
user interface
n. · B2 · L3the visual controls through which a person uses software or a device
用户界面
username
n. · A2 · L1a name that identifies a particular user to an online system
用户名；用户账号名