help desk
n.L1 أساسيB1
技术服务台；帮助台
التعريف بالإنجليزية a service point that answers users’ technical questions and reports problems
أجب لفتح التفاصيل
أجب عن سؤال يتضمن هذه الكلمة في معركة ودية أو الوضع المصنَّف أو التدريب الفردي لفتح المدخل كاملًا.
مفردات TOEIC
2,500 كلمة وعبارة · 21 موضوعًا
المفردات (100)
download
v. · B1 · L1to copy a file or program from a remote system to a local device
下载
encrypt
v. · B2 · L3to convert data into a protected form that unauthorized users cannot read
加密
encryption
n. · B2 · L2the conversion of data into a protected form that unauthorized users cannot read
加密；加密技术
error message
n. · B1 · L1an on-screen notice stating that a computer problem has occurred
错误信息；报错提示
escalate a ticket
v. · C1 · L3to send a support request to a higher level of expertise or authority
升级处理工单；将工单转交上级支持
export
v. · B2 · L3to send data from a program into an external file or another system
导出数据
firewall
n. · B2 · L3a security system that filters network traffic entering or leaving a system
防火墙
freeze
v. · B1 · L1to stop responding to commands without closing
卡住；无响应
hard drive
n. · B2 · L2a computer component that stores files and programs for long-term use
硬盘
help desk
n. · B1 · L1a service point that answers users’ technical questions and reports problems
技术服务台；帮助台
homepage
n. · B1 · L1the main page of a website from which other pages can be reached
网站主页；首页
hyperlink
n. · B2 · L2clickable text or an image that opens another digital location
超链接
import
v. · B2 · L3to bring data from an external source into a program or system
导入数据
internet
n. · A2 · L1the global system that connects computer networks and online services
互联网；因特网
internet access
n. · B2 · L2the ability or permission to connect to and use the internet
互联网接入；上网权限
IT specialist
n. · B2 · L2an employee with expertise in computer systems and information technology
信息技术专员；IT 专员
join a video call
v. · A2 · L1to enter a live online conversation with video
加入视频通话
laptop
n. · A2 · L1a portable computer with a built-in screen and keyboard
笔记本电脑
log in
v. · A2 · L1to enter an online account by providing identifying information
登录
log out
v. · A2 · L1to end an authenticated session in an online account or system
退出登录；注销
malware
n. · B2 · L2software created to damage systems, steal information, or misuse devices
恶意软件
microphone
n. · A2 · L1a device that captures a voice or other sound for digital communication
麦克风；话筒
mouse
n. · A2 · L1a handheld device used to move a pointer and select items on a computer
鼠标
mute
v. · A2 · L1to temporarily stop audio from being heard by other participants
静音；关闭声音
network
n. · A2 · L1a group of connected computers and devices that can share information
计算机网络；网络
network outage
n. · C1 · L3a period when a computer network is unavailable
网络中断；网络故障时段
operating system
n. · B2 · L2the core software that manages a computer and allows programs to run
操作系统
password
n. · A2 · L1a secret sequence of characters used to enter an account or system
密码；口令
peripheral
n. · C1 · L3an external device connected to a computer to add a function
计算机外设；外围设备
phishing
n. · B2 · L2a fraudulent online attempt to obtain passwords or other sensitive information
网络钓鱼；钓鱼诈骗