مفردات TOEIC

to state that a message, document, payment, or shipment has arrived

确认收到

a message or statement showing that an arrangement or fact is definite

确认通知

to exchange letters or formal messages with another person or organization

通信

to disconnect a telephone conversation unexpectedly

使电话中断

having a fault that prevents correct or safe operation

有缺陷的

to enter a telephone number in order to make a call

拨号

an official instruction issued by a person or organization with authority

正式指令

not pleased because a product, service, or result failed to meet expectations

不满意的

a list of people designated to receive the same internal document

分发名单

a written message sent electronically between people or organizations

电子邮件

an additional number used to reach a person within a telephone system

分机号码

a helpful action that someone asks another person to perform

帮忙

to formally submit a statement of dissatisfaction to an organization

正式提出投诉

the last verification needed before an arrangement becomes definite

最终确认

planned to happen or become available soon

即将到来的

to send a message that you received to another person

转发

to give someone official authorization to do or access something

给予许可

a title printed at the top of a document or section

标题

to wait without ending a telephone call

在线等候

in a way that follows a rule, agreement, or stated requirement

按照

the electronic folder where received messages are displayed and stored

收件箱

trouble or difficulty caused by a service problem or change

不便

a written message intended only for people within an organization

内部备忘录

a problem or concern that requires attention or action

问题

to give or record information for someone who is unavailable

留言

a written message sent to a person or organization

信函

a formal letter written to request information about a product, service, or opportunity

询问信

a letter describing why a person is suitable for a position or opportunity

推荐信

a telephone connection used for a call

电话线路