مفردات الإنجليزية اليومية

Impolite in words or behavior

无礼的；没礼貌的

Say words or communicate a thought

说；说出

Shake hands when meeting or saying goodbye

握手

Apologize before interrupting a speaker

抱歉，打断一下。

Apologize for making someone wait

抱歉，让你久等了。

Apologize after mistaking one person for another

对不起，我认错人了。

Speak with another person

说话；与（某人）交谈

Confirm that the caller has reached you

我就是。／请讲。（确认电话找的是自己）

A person you do not know

陌生人

Receive a caller’s message for someone else

替人接收留言；记下口信

Speak with someone

说话；交谈

Tell someone information

告诉

Tell someone you are grateful

感谢；谢谢

Thank someone for their call

谢谢你打电话来。

Thank someone for including you in an event

谢谢你邀请我。

Thank someone for telling you useful information

谢谢你告诉我。／谢谢你通知我。

Explain that another call is using the phone connection

电话占线。

Tell someone a message is waiting

有人给你留了消息／口信。

Give your name on the phone

我是……。（电话中自报姓名）

Something people talk about

话题；主题

A recorded telephone message

语音留言

Ask someone to explain their intended meaning

你是什么意思？

Ask someone to return to what they were saying

你刚才说到哪儿了？

Ask the caller for their name

请问您是哪位？（接电话时）

Tell a caller they called the wrong number

您打错电话了。